At Hills Relationship Centre, we understand that entering therapy can feel both hopeful and uncertain. Our approach centres around creating a compassionate, personalised journey where you feel comfortable and empowered. Counselling here is a collaborative process that involves exploring your experiences, identifying concerns, and working together to find strategies for enhancing well-being and improving your life and relationships.

​

Our Intake Process

When you first reach out to us, you will be guided through a simple intake process over the phone. This allows us to understand your unique needs and preferences, and match you with the counsellor who best aligns with them. Our goal is to connect you with the support most suited to your situation. Once your intake is complete, your initial session will be scheduled, and you’ll receive all necessary details by email.

​

Your Initial Appointment

During your first session, your counsellor will provide an overview of what you can expect from the counselling process and address any questions you may have. Your counsellor will take the time to understand what’s brought you to therapy, including your current challenges, past experiences, and personal goals. This session is a chance to share what feels important to you in a safe, confidential environment. Together, you and your counsellor will discuss what you’d like to focus on in your sessions, setting the groundwork for your journey ahead. This first session is all about establishing a connection and giving you a comfortable space to begin. At the end of the session, we will help you with payment and discuss future appointments.

​

Relationship Counselling

Relationship counselling at Hills Relationship Centre offers a supportive, collaborative space where couples can explore and strengthen their connection. In the initial session, your therapist will help you identify core concerns and establish shared goals for therapy. As you work together, you’ll learn evidence-based tools to improve communication, manage conflict, and deepen emotional intimacy. Through guided exercises and constructive discussions, you’ll develop skills that not only address current challenges but also support a healthy, resilient relationship in the long term. Whether you’re navigating specific issues or simply enhancing your bond, we’re here to help you build a lasting, fulfilling partnership.

​

Children’s and Teen Sessions

For children, the first session is typically conducted as a parent or guardian session without the child present. This allows us to fully understand your concerns and discuss the therapy approach best suited for your child. For older teens, it’s common for them to attend this first session alongside their parent or guardian if they wish.

The following sessions are child-focused, allowing the counsellor to work directly with the young person and begin forming a therapeutic relationship. As a collaborative service, we actively engage with parents, family members, and other care professionals as requested to support the child’s ongoing care.